Terms of Use
Terms and conditions for using our website and services
Last updated: April 17, 2026
1. Acceptance of Terms
By accessing and using the CoVivoLiving website (the "Website") and our services, you accept and agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Website or services.
About CoVivoLiving
CoVivoLiving operates professional co-living accommodation services in Somerset, UK. We provide high-quality shared living spaces for NHS staff, contractors, professionals, and other qualifying individuals.
2. Website Use
2.1 Permitted Use
You may use our Website for:
- Viewing information about our accommodation services
- Making legitimate inquiries about our properties
- Booking viewings and accommodation
- Accessing our legal policies and contact information
2.2 Prohibited Use
You must not:
- Use the Website for any unlawful purpose or in violation of any applicable laws
- Attempt to gain unauthorized access to our systems or networks
- Transmit viruses, malware, or other harmful computer code
- Interfere with the proper functioning of the Website
- Use automated systems to extract data from the Website without permission
- Impersonate any person or entity or misrepresent your affiliation
- Submit false or misleading information
3. Accommodation Services
3.1 Service Description
CoVivoLiving provides professional co-living accommodation services including private rooms in shared properties, common area access, and associated amenities. All services are subject to availability and separate accommodation agreements.
3.2 Booking and Reservations
- All bookings are subject to our accommodation terms and conditions
- We reserve the right to accept or decline booking requests
- Prices and availability are subject to change without notice
- Separate contractual agreements govern actual accommodation arrangements
3.3 Eligibility Requirements
Our services are primarily designed for working professionals including NHS staff, contractors, and other qualified individuals. We reserve the right to verify eligibility and employment status.
4. Intellectual Property
4.1 Our Content
All content on this Website, including text, graphics, logos, images, and software, is the property of CoVivoLiving or our licensors and is protected by UK and international copyright laws.
4.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes in accordance with these Terms.
4.3 Restrictions
You may not:
- Reproduce, distribute, or create derivative works from our content
- Use our content for commercial purposes without written permission
- Remove or modify any copyright or other proprietary notices
5. User Content and Communications
5.1 Your Submissions
When you submit information through our contact forms or other communications, you represent that:
- The information is accurate and truthful
- You have the right to provide the information
- The submission does not violate any laws or third-party rights
5.2 Use of Your Information
By submitting information, you grant us the right to use it to provide our services and respond to your inquiries, subject to our Privacy Policy.
6. Disclaimers and Limitations
6.1 Website Disclaimer
THE WEBSITE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
6.2 Information Accuracy
While we strive to provide accurate information, we do not warrant the completeness, reliability, or accuracy of information on the Website. Property availability, prices, and descriptions are subject to change without notice.
6.3 Third-Party Links
Our Website may contain links to third-party websites (such as SpareRoom or social media). We are not responsible for the content, privacy practices, or terms of use of these external sites.
7. Limitation of Liability
IMPORTANT LIABILITY LIMITATIONS
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
- OUR TOTAL LIABILITY SHALL NOT EXCEED £100 OR THE AMOUNT YOU PAID FOR SERVICES, WHICHEVER IS GREATER
- WE ARE NOT LIABLE FOR DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR RELIANCE ON INFORMATION PROVIDED
7.1 Exceptions
Nothing in these Terms excludes or limits our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any other liability that cannot be excluded under UK law
8. Indemnification
You agree to indemnify and hold harmless CoVivoLiving, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
- Your use of the Website
- Your violation of these Terms
- Your violation of any rights of another party
- Any false or misleading information you provide
9. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.
10. Termination
We may terminate or suspend your access to the Website at any time, without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Website will cease immediately.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and CoVivoLiving regarding the use of the Website.
15. Contact Information
If you have questions about these Terms, please contact us:
CoVivoLiving
Email: info@covivoliving.co.uk
Phone: +44 7961 440321
Address: Taunton, Somerset, UK
Note: These Terms apply specifically to the use of our Website. Separate accommodation agreements with specific terms and conditions govern actual accommodation services and tenancy arrangements.