Accessibility Statement
Our commitment to making our website accessible to everyone
Last updated: April 17, 2026
Our Commitment to Accessibility
CoVivoLiving is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all our users.
Accessibility Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and the UK Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.
Measures to Support Accessibility
CoVivoLiving takes the following measures to ensure accessibility:
- Include accessibility as part of our mission statement and design principles
- Employ formal accessibility quality assurance methods
- Provide accessibility training for our web development team
- Use semantic HTML markup for screen reader compatibility
- Ensure adequate color contrast ratios throughout the site
- Provide alternative text for images and graphics
- Design with keyboard navigation in mind
Accessibility Features
Navigation and Structure
- Clear and consistent navigation throughout the website
- Proper heading structure (H1, H2, H3, etc.) for screen readers
- Skip links to main content for keyboard users
- Descriptive page titles and meta descriptions
- Logical tab order for keyboard navigation
Visual Design
- High contrast color schemes meeting WCAG AA standards
- Readable fonts with appropriate sizing
- Text that can be resized up to 200% without loss of functionality
- Visual focus indicators for interactive elements
- No reliance on color alone to convey information
Content and Media
- Alternative text for all informative images
- Descriptive link text that makes sense out of context
- Form labels clearly associated with their controls
- Error messages that are clear and helpful
- Content that doesn't flash or flicker rapidly
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Current Status
CoVivoLiving website is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.
Known Issues and Limitations
Despite our best efforts, there may be some limitations. Below are known issues we are working to address:
Areas for Improvement
- Third-party content: Some embedded content from external sources may not meet accessibility standards
- Complex animations: Some decorative animations may not have sufficient controls for users with vestibular disorders
- PDF documents: Some downloadable documents may not be fully accessible (we are working to remediate these)
Assistive Technologies
Our website has been tested with the following assistive technologies:
- Screen readers (NVDA, JAWS, VoiceOver)
- Keyboard navigation
- Voice recognition software
- Screen magnification software
Browser Compatibility
Our website is designed to be accessible across different browsers and devices:
- Chrome (latest version)
- Firefox (latest version)
- Safari (latest version)
- Edge (latest version)
- Mobile browsers on iOS and Android
Assessment and Testing
CoVivoLiving assessed the accessibility of this website through self-evaluation and automated testing tools. We regularly review our website for accessibility issues and make improvements as needed.
Testing Methods
- Automated accessibility testing tools
- Manual keyboard navigation testing
- Screen reader testing
- Color contrast analysis
- User testing with individuals who use assistive technologies
Feedback and Support
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us.
How to Report Accessibility Issues
When reporting accessibility issues, please provide:
- The web page URL where you encountered the issue
- A description of the problem
- The assistive technology you were using (if applicable)
- Your browser and operating system
Alternative Access Methods
If you are unable to access information on our website due to accessibility barriers, we can provide the information in alternative formats:
- Large print documents
- Audio descriptions
- Information via telephone
- Email correspondence
- In-person assistance at our offices
Ongoing Improvements
We are committed to continuously improving the accessibility of our website. Our ongoing efforts include:
- Regular accessibility audits and testing
- Staff training on accessibility best practices
- Incorporating accessibility considerations into all new features
- Working with accessibility consultants when needed
- Staying updated with evolving accessibility standards
Contact Information
For accessibility support or to report accessibility issues:
CoVivoLiving
Email: info@covivoliving.co.uk
Phone: +44 7961 440321
Address: Taunton, Somerset, UK
Legal Information
This accessibility statement was created on April 17, 2026 and last reviewed on April 17, 2026. It applies to the CoVivoLiving website at covivoliving.com.
Related Policies
This accessibility statement should be read in conjunction with our: